This Policy explains how Co-Measure collects and uses information when you visit the website, create an account, upload manufacturing files, use Mentor AI, or collaborate in a workspace.

1. Information we collect

We collect account details such as name and email, authentication and security records, workspace membership, uploaded STEP and DXF files, generated plans and previews, Mentor AI prompts and responses, approval and audit records, product preferences, and technical information needed to operate and protect the service.

2. How we use information

We use information to provide and secure Co-Measure, process files, generate and share plans, operate Mentor AI, provide support, prevent abuse, diagnose failures, meet legal obligations, and improve the service. When the separate AI-training setting is enabled, we may use submitted content and associated usage information to improve and train AI systems. The setting is off by default and can be changed in Data & AI settings.

3. AI and service providers

We may send information to third-party AI, hosting, storage, monitoring, payment, and email providers that process it for us. Their processing is governed by contracts and applicable provider terms. A current subprocessor list and applicable data-processing terms should be requested before submitting regulated or highly confidential data.

4. Sharing

We share information with workspace members selected by the customer, service providers acting for Co-Measure, authorities where legally required, and a successor in a merger, financing, acquisition, or sale. We do not sell customer CAD files or drawings.

5. Retention and deletion

We retain information while an account or workspace is active and as reasonably needed for security, backups, audit records, contractual obligations, and law. Account deletion is available in settings, but published approval records may need to be retained or transferred to preserve team audit history.

6. Security

We use reasonable administrative and technical safeguards. No storage or transmission system is completely secure, and customers should not upload restricted or regulated data unless Co-Measure has expressly agreed in writing to support it.

7. Choices and rights

You may update the AI-training preference, sign out active sessions, or request account deletion. Depending on location, you may have rights to access, correct, delete, restrict, object to, or receive a copy of personal information, and to complain to a data-protection authority.

8. International processing and children

Providers may process information in countries other than your own subject to appropriate contractual and legal safeguards. Co-Measure is a business service and is not intended for children.

9. Changes and contact

We may update this Policy and will post the effective date. Before public launch, Co-Measure must publish its legal entity name, business address, privacy contact, subprocessor list, and applicable regional disclosures here.

This Policy must be reviewed by qualified counsel and completed with the company’s legal identity and privacy contact before public launch.

These Terms govern access to and use of Co-Measure. By creating an account or using the service, you agree to them. If you use Co-Measure for an organization, you confirm that you have authority to bind that organization.

1. Service and inspection responsibility

Co-Measure is an inspection-planning aid that proposes feature matching, measurement strategies, probe points, part alignment, and related outputs. AI and automated outputs may be incomplete or incorrect. They are not a certified CMM program, collision check, or guarantee of accuracy, manufacturability, safety, or standards compliance. You must independently review, validate, approve, and safely test every plan before production use.

2. Accounts and workspaces

You are responsible for accurate account information, credential security, authorized workspace access, and all activity under your account. Approved plans may be shared with members of the workspace you select.

3. Customer content and AI improvement

You retain ownership of CAD files, drawings, plans, prompts, feedback, and other content you submit. You grant Co-Measure the rights needed to host, process, transmit, reproduce, and analyze that content to provide, secure, support, and improve the service. If you separately enable the optional AI-training setting, Co-Measure may also use that content and associated usage data to improve and train its AI systems. This setting is off by default, is separate from acceptance of these Terms, and may be changed in Data & AI settings. Turning it off applies to future training use and does not require removal of information already incorporated into previously trained models where separation is not reasonably possible.

4. Third-party AI services

Co-Measure may use third-party AI and infrastructure providers. Content sent to those providers may be processed under their applicable terms, privacy commitments, retention rules, and usage restrictions. You are responsible for ensuring that you have the rights and permissions to submit content and that your use complies with applicable law, contracts, confidentiality duties, export controls, and third-party requirements.

5. Confidentiality, security, and restricted data

We use reasonable administrative and technical safeguards, but no system is completely secure. Do not upload classified information, export-controlled technical data, personal health information, payment-card data, or other specially regulated content unless Co-Measure has expressly agreed in writing to support it.

6. Acceptable use

You may not misuse the service, bypass security or access controls, interfere with its operation, reverse engineer protected components except where law permits, upload malicious material, infringe rights, or use the service for unlawful, deceptive, or dangerous activity.

7. Fees, cancellation, and 30-day guarantee

Paid subscriptions renew according to the order presented at purchase until cancelled. A new customer purchasing its first paid subscription may request a refund within 30 calendar days after the initial payment. The guarantee applies only to the first subscription purchase and excludes renewals, usage-based fees, implementation or custom work, taxes, and purchases governed by a separate written agreement. Approved refunds are returned to the original payment method. After 30 days, payments are non-refundable except where required by law.

8. Intellectual property and feedback

Co-Measure and its software, branding, designs, and documentation remain the property of Co-Measure and its licensors. If you provide ideas or feedback, you permit us to use them without restriction or compensation, while we will not identify you publicly without permission.

9. Availability and changes

The service may change, be interrupted, or be discontinued. We may update these Terms and will provide reasonable notice of material changes. Continued use after the effective date of updated Terms constitutes acceptance where permitted by law.

10. Disclaimers and limitation

To the maximum extent permitted by law, the service is provided “as is” and “as available,” without implied warranties. Co-Measure is not liable for indirect, incidental, special, consequential, exemplary, or lost-profit damages, or for manufacturing loss, scrap, machine damage, or decisions made from unverified output. To the maximum extent permitted by law, total liability arising from the service will not exceed the fees paid by you for the service during the 12 months before the event giving rise to the claim.

11. Indemnity and termination

You will defend and indemnify Co-Measure against third-party claims arising from your content, unlawful use, or violation of these Terms. We may suspend or terminate access for material breach, security risk, nonpayment, or unlawful use. Upon termination, your right to use the service ends; provisions that by nature should survive will survive.

12. General

These Terms and an applicable order form are the entire agreement for the service unless a separate signed agreement states otherwise. If a provision is unenforceable, the remainder continues. Neither party may assign the agreement contrary to applicable law. Questions or refund requests may be sent through the support contact provided in the service.

This product copy is a practical starting point and should be reviewed by qualified counsel before public launch.